Pinheiro Segundo, J. R. P. S. and Santos, A. M. C. dos . (2010) “ORGANIZATIONAL DIAGNOSIS AS A TOOL IN DECISION-MAKING PROCESS MANAGEMENT: A CASE STUDY IN LIBRARY AND PAPER A MINA DE OURO”, Revista de Casos e Consultoria, 1(1), p. e114. Available at: https://periodicos.ufrn.br/casoseconsultoria/article/view/20651 (Accessed: 6 December 2025).