Fernandes, A. L. M. ., Ferreira , M. and Calvosa, M. V. D. . (2021) “The proposal of a framework to analyze the behavior of the digital customer through the Business Model Canvas”, Revista de Casos e Consultoria, 12(1), p. e26972. Available at: https://periodicos.ufrn.br/casoseconsultoria/article/view/26972 (Accessed: 17 May 2024).