E-COMMERCE: THE PROFILE OF E-CONSUMERS BETWEEN STUDENTS OF BUSINESS ADMINISTRATION IN THE CITY OF SÃO PAULO, CAPITAL

Authors

  • Andrea Cristina Marin Universidade Federal do ABC
  • Celso Oliveira Nascimento Ramos Universidade Federal do ABC
  • Erica Mayra Frasson Universidade Federal do ABC
  • Gustavo Henrique Vieira Alves Universidade Federal do ABC
  • Jéssica Freire Oliveira Universidade Federal do ABC
  • Joyce Lira Constantino Universidade Federal do ABC
  • Alex Paubel Junger Faculdade de Tecnologia Termomecânica

Keywords:

E-commerce, Profile, Features.

Abstract

Take care to study the central points of the so-called e-commerce, which is practiced through electronic devices that, with the help of the internet, enables business from a distance, carried out all over the world. The objective of this article is to investigate, through the methodology based on bibliographic review and field research, segmented and nichada, to know the main characteristics to compose the profile of the customer of e-commerce in the country, having by population population undergraduate students in Business Administration of a college in the South Zone of the city of São Paulo, capital. The study is justified by its inherent academic appeal, although it is of a practical nature and should interest students and people working in this segment.

Downloads

Download data is not yet available.

References

CASTELLS, Manuel. A galáxia da Internet. Lisboa: Fundação Calouste Gulbenkian. 2003.

LUNA, S. V. Planejamento de Pesquisa: uma introdução. São Paulo: Educ, 1997.

NEWELL, Frederick. Fidelidade.com. São Paulo: Makron Books, 2007.

ORTEGA, Marcelo. Sucesso em Vendas, 7 fundamentos para o Sucesso. São Paulo: Saraiva, 2007.

POPE, Jeffrey. Telemática: o comércio através da internet. Tradução: Antonio Teófilo Batista Morão de Oliveira. São Paulo: Maltese, 2005.

RECUERO, Raquer. Redes Sociais na Internet. São Paulo: Salina. 2016.

SCHIFFMAN, Leon G.; KANUK, Leslie Lazar. Comportamento do consumidor. Rio de Janeiro: LTC, 2011.

SPYER, Juliano. Conectado. Rio de Janeiro: Zahar, 2007.

TORRES, Luix Ranzanato (Org.). História da Grande Rede. São Paulo: Edusp, 2012.

Published

01-07-2018

How to Cite

MARIN, A. C.; NASCIMENTO RAMOS, C. O. .; FRASSON, E. M.; VIEIRA ALVES, G. H. .; OLIVEIRA, J. F. .; CONSTANTINO, J. L. .; JUNGER, . A. P. . E-COMMERCE: THE PROFILE OF E-CONSUMERS BETWEEN STUDENTS OF BUSINESS ADMINISTRATION IN THE CITY OF SÃO PAULO, CAPITAL. Revista de Casos e Consultoria, [S. l.], v. 9, n. 3, p. e934, 2018. Disponível em: https://periodicos.ufrn.br/casoseconsultoria/article/view/22852. Acesso em: 24 nov. 2024.

Issue

Section

Articles