Nursing facing risk classification in emergency and emergency services: integrative literature review

Abstract

The present study aimed to identify the role of nursing in Risk Classification in Urgent and Emergency Services described in the literature. This is an integrative literature review, in which the search took place in the BVS and LILACS databases using the descriptors: Emergency Nursing, Emergency Hospital Service, Triage. As inclusion criteria, articles that presented specificities with the theme, complete, free articles, found in full, in Portuguese, published in the last five years (2016-2021) were included. As exclusion criteria, articles that were not related to the objective of the study, repeated publications and studies that were not found in full were excluded. The analysis of the articles resulted in the selection of ten studies for this review. These revealed that the role of nurses in Risk Classification in Emergency Services is wide and has a great impact on the success of its implementation, as it plays a preponderant role in resource planning actions (material, physical and human); educational and integrative actions with the health team and users, and also elaborate care protocols for the operationalization of the risk classification stage. It is clear that nurses play a fundamental role in the operationalization of risk classification, which contributes to the improvement of records and enables continuous assessments of care processes, thus ensuring the optimization of the institution's resources and more qualified care for patients.