The influence of the use of the budget and heuristic biases on the professional skills of bean counters and business partners
DOI:
https://doi.org/10.21680/2176-9036.2023v15n2ID30468Keywords:
Controller, Bean Counters, Business Partners, Uso do Orçamento, Contabilidade ComportamentalAbstract
Purpose: The objective of this research is to verify if the use of diagnostic or interactive budget, moderated by heuristic behaviors, influences the professional competences of controllers.
Methodology: This is a descriptive research, carried out by means of a survey with 109 individuals who work as controllers. To meet the research objective, in addition to diagnosing the data by counting the responses, a logistic regression model was used, chosen by the Wald Backward Stepwise method.
Results: The results found in the research indicate that there is a predominance of competencies linked to the bean counter profile in the work functions of controllers. Regarding the use of the budget, it was found that the use of the interactive budget to communicate goals to their work teams is characteristic of controllers whose professional competences belong to the business partner profile and present behavior influenced by heuristics, and regardless of being influenced by heuristics, they use the interactive budget for discussion of actions; while the use of diagnostic budget for management planning is characteristic of bean counters. It was also found that there is a presence of heuristics in the behavior of controllers, especially those of Anchoring and Availability, but they could not be directly linked to the professional skills of these individuals.
Contributions of the study: The theoretical contributions of the study clarify the relationship between the specific uses of diagnostic or interactive budgets influenced by heuristic behavior and the professional competences of controllers. The research expands the debate on the role of the controller that prevails in Brazil.
Downloads
References
Abernethy, M. A., & Brownell, P. (1999). The role of budgets in organizations facing strategic change: an exploratory study. Accounting, organizations and society, 24(3), 189-204.
Abubakar, A. M., Elrehail, H., Alatailat, M. A., & Elçi, A. (2019). Knowledge management, decision-making style and organizational performance. Journal of Innovation & Knowledge, 4(2), 104-114.
Anache, M. D. C. A., & Laurencel, L. D. C. (2008). Finanças comportamentais: uma avaliação crítica da moderna teoria de finanças. (Tese de Doutorado). Universidade Federal do Espírito Santo.
Arenales, A. D. R. (2016). O papel da controladoria como business partner. (Dissertação de Mestrado). Universidade Presbiteriana Mackenzie.
Arévalo, A. J. U. (2014). Exceso de confianza y optimismo en las decisiones de presupuesto de capital: las finanzas corporativas desde un enfoque centrado en el comportamiento. Revista Universidad y Empresa, 16(26), 95-116.
Ariely, D. (2008). Previsivelmente irracional: as forças ocultas que formam as nossas decisões. Tradução de Jussara Simões. Rio de Janeiro: Elsevier.
Argyris, C. (1952). The impact of budgets on people. Controllership Foundation.
Beuren, I. M., Santos, V. D., & Hein, N. (2015). Folga organizacional de controllers em empresas com remuneração variável. Organizações & Sociedade, 22(72), 35-60.
Bisbe, J., & Otley, D. (2004). The effects of the interactive use of management control systems on product innovation. Accounting, organizations and society, 29(8), 709-737.
Bisbe, J., Bastita-Foguet, J.-M., & Chenhall, R. H. (2007). Defining management accounting constructs: a methodological note on the risks of conceptual misspecification. Accounting, Organizations and Society, 32(7–8), 789–820.
Borinelli, M. L. (2006). Estrutura conceitual básica de controladoria: sistematização à luz da teoria e da práxis (tese de doutorado) Universidade de São Paulo.
Braumann, E. C., Grabner, I., & Posch, A. (2020). Tone from the top in risk management: A complementarity perspective on how control systems influence risk awareness. Accounting, organizations and society, 84, 101128.
Burns, J., & Baldvinsdottir, G. (2005). An institutional perspective of accountants' new roles–the interplay of contradictions and praxis. European accounting review, 14(4), 725-757.
Burns, J., & Baldvinsdottir, G. (2007). The changing role of management. Issues in management accounting, 117.
Byrne, S., & Pierce, B. (2018). Exploring management accountants’ role conflicts and ambiguities and how they cope with them. Qualitative Research in Accounting & Management.15 (4), 410-436.
Chong, K. M., & Mahama, H. (2014). The impact of interactive and diagnostic uses of budgets on team effectiveness. Management Accounting Research, 25(3), 206-222.
Cools, M., Stouthuysen, K., & Van den Abbeele, A. (2017). Management control for stimulating different types of creativity: The role of budgets. Journal of Management Accounting Research, 29(3), 1-21.
Emsley, D. (2005). Restructuring the management accounting function: a note on the effect of role involvement on innovativeness. Management Accounting Research, 16(2), 157-177.
Fávero, L. P., & Belfiore, P. (2017). Manual de análise de dados: estatística e modelagem multivariada com Excel®, SPSS® e Stata®. Elsevier Brasil.
Fernández León, Á. M., De Guevara Cortés, R. L., & Madrid Paredones, R. M. (2017). Las finanzas conductuales en la toma de decisiones. Fides et Ratio-Revista de Difusión cultural y científica de la Universidad La Salle en Bolivia, 13(13), 127-144.
Fu, W., & Deshpande, S. P. (2014). The impact of caring climate, job satisfaction, and organizational commitment on job performance of employees in a China’s insurance company. Journal of business ethics, 124(2), 339-349.
Goddard, A. (1997). Organisational culture and budgetary control in a UK local government organisation. Accounting and Business Research, 27(2), 111-123.
Graham, A., Davey‐Evans, S., & Toon, I. (2012). The developing role of the financial controller:evidence from the UK. Journal of Applied Accounting Research, 13(1), 71–88.
Hair Jr., J. F., Tatham, R. L., Anderson, R.E., Black, W. (2005) Análise multivariada de dados. Bookman Editora.
Haley, U. C. V., & Stumpf, S. A. (1989). Cognitive Trails in Strategic Decision-Making: Linking Theories of Personalities and Cognitions. Journal of Management Studies, 26(5), 477–497. Disponível em: doi:10.1111/j.1467-6486.1989.tb00740.x
Hansen, S. C., & Van der Stede, W. A. (2004). Multiple facets of budgeting: an exploratory analysis. Management accounting research, 15(4), 415-439.
Hartmann, F. G., & Maas, V. S. (2011). The effects of uncertainty on the roles of controllers and budgets: An exploratory study. Accounting and Business Research, 41(5), 439-458.
Hendriksen, E. S., & Van Breda, M. F. (1999); Teoria da Contabilidade. São Paulo: Atlas.
Hijal-Moghrabi, I. (2019). Why Is it So Hard to Rationalize the Budgetary Process? A Behavioral Analysis of Performance-Based Budgeting. Public Organization Review, 19(3), 387-406.
Hofmann, S., Wald, A., & Gleich, R. (2012). Determinants and effects of the diagnostic and interactive use of control systems: An empirical analysis on the use of budgets. Journal of Management Control, 23(3), 153-182.
Hodgkinson, G. P., & Sadler-Smith, E. (2018). The dynamics of intuition and analysis in managerial and organizational decision making. Academy of Management Perspectives, 32(4), 473-492.
Kahneman, D. (2012). Thinking, fast and slow. Farrar, Straus and Giroux. New York, NY.
Kahneman, D., & Tversky, A. (1972). Subjective probability: A judgment of representativeness. Cognitive psychology, 3(3), 430-454.
Karlsson, B., Hersinger, A., & Kurkkio, M. (2019). Hybrid accountants in the age of the business partner: exploring institutional drivers in a mining company. Journal of Management Control, 30(2), 185-211.
Kaveski, I. D. S., Beuren, I. M., Gomes, T., & Lavarda, C. E. F. (2021). Influência do Uso Diagnóstico ou interativo do Orçamento no Desempenho Gerencial Mediado pelo Comprometimento Organizacional. BBR. Brazilian Business Review, 18, 82-100.
Kaplan B. F. & Waelter, A. (2017). Evolving from a controller to a strategic business partner. Deloitte. https://www2.deloitte.com/us/en/pages/audit/articles/role-of-the-controller.html. Acessado em 30 de outubro de 2021.
Laitinen, E. K., Länsiluoto, A., & Salonen, S. (2016). Interactive budgeting, product innovation, and firm performance: empirical evidence from Finnish firms. Journal of Management Control, 27(4), 293-322.
Lima Filho, R. N. (2010). Quanto mais faço, mais erro? Um estudo sobre a associação entre prática de Controladoria, Cognição e Heurísticas. (Dissertação de mestrado). Universidade Federal da Bahia.
Lindqvist, O., & Matson, F. (2019). The number crunching business partner : A case study on the role of the controller. (Dissertação de Mestrado). Department of Business Studies Uppsala University.
Lucena, W. G. L., Fernandes, M. S. A., & Silva, J. D. G. (2011). A contabilidade comportamental e os efeitos cognitivos no processo decisório: uma amostra com operadores da contabilidade. Revista Universo Contábil, 7(3), 41-58.
Lunardi, M. A., Zonatto, V. C. D. S., & Nascimento, J. C. (2019). Efeitos do envolvimento no trabalho em atitudes gerenciais, compartilhamento de informação e no desempenho de controllers no contexto orçamentário. Revista Brasileira de Gestão de Negócios, 21, 540-562.
Lunkes, R. J., Schnorrenberger, D., & Rosa, F. S. D. (2013). Funções da Controladoria: uma análise no cenário brasileiro. Revista Brasileira de Gestão de Negócios, 15, 283-299.
Martin, N. C. (2002). Da contabilidade à controladoria: a evolução necessária. Revista Contabilidade & Finanças, 13, 7-28.
Morgeson, F. P., & Humphrey, S. E. (2006). The Work Design Questionnaire (WDQ): developing and validating a comprehensive measure for assessing job design and the nature of work. Journal of applied psychology, 91(6), 1321.
Neitzke, A. C. A. (2015). A coexistência de Apolo e Dionísio: influência da estratégia e do estilo de liderança no design e uso do orçamento sob a égide da teoria contingencial. (Dissertação de mestrado). Universidade de São Paulo.
Peters, M. D., Wieder, B., & Sutton, S. G. (2018). Organizational improvisation and the reduced usefulness of performance measurement BI functionalities. International Journal of Accounting Information Systems, 29, 1-15.
Rieg, R. (2018). Tasks, interaction and role perception of management accountants: evidence from Germany. Journal of Management Control, 29(2), 183-220.
Roberts, P. S., & Wernstedt, K. (2019). Decision biases and heuristics among emergency managers: Just like the public they manage for?. The American Review of Public Administration, 49(3), 292-308.
Silva, F. E. A. D. (2018). Fatores comportamentais e traços personalísticos e suas influências sobre a produção da informação contábil-financeira: a percepção dos contadores atuantes na Região Metropolitana do Recife. (Dissertação de Mestrado). Universidade Federal de Pernambuco.
Simon, H. A. (1955). On a class of skew distribution functions. Biometrika, 42(3/4), 425-440.
Simons, R. (1995). Control in an age of empowerment. Boston, MA. Harvard Business Review Press.
Souza, G. H. C., Wanderley, C. A., & Horton, K. (2020). Perfis dos Controllers: Autonomia e Envolvimento dos Profissionais de Controladoria. Advances in Scientific and Applied Accounting, 003-022.
Swalhi, A., Zgoulli, S., & Hofaidhllaoui, M. (2017). The influence of organizational justice on job performance: The mediating effect of affective commitment. Journal of Management Development.
Taffler, R. J. (2002). What can we learn from behavioural finance?(Part 2). Credit Control, 23(4), 27-27.
Tversky, A., & Kahneman, D. (1974). Judgment under uncertainty: Heuristics and biases. Science, 185(4157), 1124-1131.
Vranas, P. B. (2000). Gigerenzer's normative critique of Kahneman and Tversky. Cognition, 76(3), 179-193.
Wiggers, N., Lunkes, R. J., & Souza, P. (2015). Controller: estudo sobre a relação entre funções, salário e formação acadêmica. Enfoque: Reflexão Contábil, 34(2), 1-14.
Wolf, S., Weißenberger, B. E., Wehner, M. C., & Kabst, R. (2015). Controllers as business partners in managerial decision-making. Journal of Accounting & Organizational Change.
Yuliansyah, Y., Adha Inapty, B., Dahlan, M., & Oktri Agtia, I. (2018). Budgetary participation and its impact on individual performance. Tourism and hospitality management, 24(2), 325-340.
Zonatto, V. C. D. S., Nascimento, J. C., Lunardi, M. A., & Degenhart, L. (2020). Effects of Budgetary Participation on Managerial Attitudes, Satisfaction, and Managerial Performance. Revista de Administração Contemporânea, 24, 532-549.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 REVISTA AMBIENTE CONTÁBIL - Universidade Federal do Rio Grande do Norte
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Authors who publish in this magazine agree with the following terms:
Authors keep the copyrights and concede the right of its first publication to the magazine. The work piece must be simultaneously licensed on the Creative Commons Attribution Licence which allows the paper sharing, and preserves both the author identity and the right of first publication to this magazine.
Authors are authorized to assume additional contracts separately, to not-exclusively distribution of the paper version published in this magazine (e.g.: publish in institutional repository or as a book chapter), with the author identity recognition and its first publication in this magazine.
Authors are permitted and stimulated to publish and distribute their papers online (e.g.: in institutional repository or on their personal webpage), considering it can generate productive alterations, as well as increase the impact and the quotations of the published paper.
Creative Commons - Atribuição-NãoComercial-SemDerivações 4.0 Internacional.