The impact of satisfaction and motivation in building a healthy organizational climate

Abstract

The main objective of this work was to identify the level of employee satisfaction in a tourist complex located in Santa Catarina through the application of an organizational climate survey, considering that this strategic management tool allows the organization's managers to identify themselves how employees come together in relation to different factors, such as salary, leaders, co-workers, structure, among others. Through this, it is possible to analyze which aspects positively influence or quality the satisfaction and motivation of employees to create a healthy and lasting organizational environment. The research covered topics such as: organizational climate and its influence on job satisfaction and motivation, factors that influence job satisfaction, methods and instruments used to measure organizational climate and job satisfaction and, finally, benefits of climate assessment organizational and job satisfaction for the company and employees. To provide support, the research was applied through a questionnaire with 31 closed questions on an agreement scale, with a sample of 72 employees, seeking to assess their satisfaction with the organization. With the results obtained, it was possible to identify each point in which employees demonstrated greater satisfaction, mainly focused on collaboration and the relationship between respect for their co-workers, although there are points in which the organization must seek to improve itself, seeking to promote an environment work that contributes to the performance of the organization.