Legal Library Program of The Rio Grande do Norte Magistrature School

Abstract

The article aims to propose a user study in order to analyze the satisfaction of judges in the context of the Library of the School of Magistracy of Rio Grande do Norte (ESMARN) in Brazil, regarding the Legal Library Program (PBJ), which proposes strategies aimed at acquiring bibliographic and non-bibliographic material in this context and the consequent socialization of legal information in that institution. In order to contextualize the subject, a bibliographical research was carried out, regarding themes such as legal
information and user studies. Aiming to charcterize the locus of the research, a description of the referred school was made regarding its historical aspects, characterization, its information unit and the referred program, its objectives, among other aspects. The methodology is descriptive, with a quantitative
approach. As for the empirical part of the work, the research characterized the user community with a view to analyzing the level of satisfaction related to different aspects of the PBJ. Data was collected through a questionnaire applied to the population of program users (judges). In the end, it was possible
to infer that the program achieved user satisfaction on behalf of the magistrates, fulfills its main function – that of promoting access to quality legal information. Finally, it indicates the need for periodic evaluations of the program aiming to guaranteeing the provision of good quality services and the fulfillment of
organizational objectives, as well as providing transparency in the use of public resources.