MISSION AND ORGANIZATIONAL VALUES OF FEDERALINSTITUTES OF EDUCATION, SCIENCE AND TECHNOLOGY OF RIO GRANDE DO NORTE’S HEALTH ASSISTANCE

Abstract

Introduction: The  values  of  an  organization  allows  topredict  the  functioning  of  the  organization  and  the organizational behavior of its members. The organizations keep their elaborate products. In the case of healthcare organizations, the product would be the attention paid to the user. Thus, the type and quality of care offered wouldbe related to the values that guide the institution. Objective: To evaluate the organizational values that guide the work processes in the health services of the various IFRN campuses in the year 2014, based on the perception ofthe  servants  of  the  student  assistance,  verifying  if  the  organizational  values  are  relatedto  the  perspective  of teamwork, attention based on participatory care and management. Methodology: An evaluation for the management of health services Sectional Study which The Organizational Values Inventory (IVO), questionnaire consisting of 36 values distributed in three bipolar dimensions: autonomy x conservatism, hierarchy x egalitarianism and domain x harmony, was answered by 41 IFRN health care providers, selected by a non-probabilistic sample, from a universe of  104  health care  providers.  The  absolute  and  relative  frequencies  and  the measures  of central  tendency of  the variables were performed, as well as the mean difference test (t student paired) between the bipolar dimensions. Results: Among these organizational values, conservatism and hierarchy are the most relevant values lived in the organizational life of the IFRN. The axiological profile of the IFRN reveals a more self-centered institution than the value  of  its  members. Conclusion: It  was  observed  that mechanisms  are  still  needed  to  disseminate  values  that promote the achievement of the objectives and goals sought by the institution and that their importance is recognized by all that make up the institution.