The Librarian in the age of User Experience (UX)

converging competencies and new horizons for professional practice

Abstract

Introduction: Digital transformations have expanded the possibilities for librarians, requiring new competencies aligned with interdisciplinary fields such as User Experience (UX). In this context, a convergence between Library Science and UX user-centered practices is observed. Objective: To comparatively analyze the competency profile of contemporary librarians and the skills required in the UX field, identifying points of intersection and opportunities for interdisciplinary work. Methodology: This is an applied, exploratory, bibliographic, and documentary research with a qualitative approach. The study involved the collection and analysis of scientific articles, institutional documents from the Federal and Regional Library Councils, as well as the curriculum of the Library Science program at UFBA. Competencies were organized into three categories (technical, social, and managerial) and analyzed comparatively with UX field requirements. Results: The analysis demonstrated significant overlap between the competencies of both fields, especially in user centrality, information management, the need for updating in the face of digital transformations, user research, information architecture, and project and service management. The study also identified training gaps that can be addressed through curricular updates and continuous professional development. Conclusion: The similarities between UX and Library Science indicate that working in UX represents a natural expansion of the librarian’s professional field. By adapting to new digital demands, the librarian can establish themselves as a strategic professional in digital and interdisciplinary information environments.