Permanent education as changing tool in the attention network in the health with focus on the family health strategy: a report of experience

Abstract

Introduction: Permanent Education is performed by people who are doing service without leaving it. It starts with the reflection on the reality of the service and the existing needs, and then it develops strategies in order to help in fixing current problems. Objective: Report a qualifying experience and methodological strategy in order to contribute with further training for health professionals. Methodology: The qualification course was planned as a pilot project, and it was applied among professionals to the Family Health Strategy (FHS) in Teresina, Piauí, using the pedagogical of questioning. Results: The selection of FHS professionals need to be improved, and it is important to follow up how the teams are working in order to discuss about crisis points and achievement of the goals. In addition, the introductory training of the team, which approaches on health policies, procedures, records, forms, and epidemiological indicators, is indispensable because the professionals should know about the environment where they are going to work, as well as they should know about their co-workers since it is important that they strengthen their relationships, improving the access to the population and the solving of problems, thus the service can comply fully its social mission. Conclusion: It is possible to conclude that, despite the difficulties including acceptance and participation, the course was able to change the attitude of some participants because the implementation of Permanent Education in the teaching-learning process of these health professionals could lead to reflection of praxis with changes in the work process.