O INCIDENTE DE RESOLUÇÃO DE DEMANDAS REPETITIVAS APLICADO AO DIREITO DO CONSUMIDOR

Abstract

The following article discusses the role given to the institute for solving repetitive demands within the procedural systematic and its application in the judicial processes based on consumer law. It employs the deductive method to conduct exploratory and qualitative research. It understands that the incident for resolution of repetitive demands is a tool created by the legislator to protect the legal security and relieve the courts in order to guarantee the procedural speed. It considers that the consumer demands is a result of post-modernity, because the consumer relations are part of the individual's own identity, so that the unresolved problems between consumers and suppliers end up docking at the judiciary power. It visualizes the incident for solving repetitive demands application in the consumer relations by the Brazilian’s courts, based on statistical studies. Finally, it concludes that the incident for solving repetitive demands, despite its timid use, implies a tool that can be used to systematize the access to justice as an order of values ??to be delivered for the consumer.